Q: I have never bought insurance, what happens?

A: If you have met the requirements of Section 9 of the Business Solutions Agreement with Amazon and your gross sales revenue exceeds $10,000 in any month or as otherwise required by Amazon, you must take out business liability insurance within 30 days and renew. If a customer makes a claim, you will have 7 days to respond, accept or reject the claim and submit relevant documentation; if it is found that you do not have the required insurance coverage, Amazon may take steps, such as restricting you from selling certain categories of products, And in some cases, Amazon may suspend your account until you provide proof of insurance. Of course, Amazon will notify you and provide avenues for appeal before taking any enforcement action.

Q: What is the price of insurance?

A: The price of insurance will vary according to the seller's company area, product type, and annual sales; the same product may also have different prices in different insurance companies. It is recommended that you consult several insurance companies to compare and choose the plan that suits you.

Q: I don't have more than $10,000 in monthly sales, do I still need to buy insurance?

A: If you receive an email from Amazon and a log asking you to buy insurance, it means you need to complete this insurance requirement!

Q: What does insurance cover? How to claim?

A:   If the goods you sell are defective and cause property damage or personal injury to consumers, business liability insurance is able to provide protection for you and your business, including repairs, medical expenses or other related claims made by customers. Fees, including attorney fees.

Q: I am an individual seller without a business license, do I still need to obtain commercial liability insurance?

A: Yes. You can register a business license and use your business license to complete insurance coverage for your Amazon store legal entity (individual); or register a business license, update your Amazon store legal entity to your business license information, and then complete the insurance application

Q: If I get insurance from another insurer, how can I verify the authenticity of the insurance policy I get?

A: It is recommended that you use a more reliable Amazon Insurance Accelerator, but if you have already obtained insurance from other third-party insurers, please: 1) Contact the insurance company directly by phone to confirm whether your policy is valid and ask for an insurance certificate; 2) Log in The official website of the insurance company, enter the policy serial number to confirm whether your policy is valid

Q: Do I have to insure other non-US sites?

A: Under the Business Solutions Agreement, you must provide insurance for all marketplaces you choose to sell to. Currently Amazon only enforces this requirement in the US Marketplace.

Q: My insurance is about to expire, do I need to renew it?

A: Yes, according to the requirements of Article 9 of the "Amazon Services Business Solutions Agreement" signed by the seller and Amazon, the seller's total sales revenue in any month exceeds 10,000 US dollars, or otherwise required by Amazon, the seller must be within 30 Take out business liability insurance that meets the requirements of Amazon’s policy within 10 days and maintain it on an ongoing basis, and designate Amazon as an additional insured. Therefore, you will need to renew your policy and re-upload your current-year policy certificate at least 60 days before your policy expires. You can contact your insurance provider to issue a Certificate of Business Liability Insurance (COI) for the current year.